eBooks Collection - Customers and Communication
Your Instructor
Passionate and driven educator with more than 10 years of combining teaching experiences, academic preparation and real world corporate experiences to develop and deliver high quality coursework and training for learners. Integrates human resource management experiences in the hospitality and tourism industry to develop content that are current and relevant. Experienced in using a wide range of methods and materials for teaching and assessment. Demonstrated leadership and collaboration in using current methodologies and materials. Strong aptitude in handling multiple tasks under pressures of deadlines and to organise, facilitate and think broadly while attending to details. Goal-oriented with a strong belief in the sincere application of oneself to achieve set goals. Continuously strives for personal and professional improvement.
Getting happy customers is a great motivation for customer service provider to continue offer their best. With the right tools, mindset and methods, you can find out what you can do and without much struggles.
In today's businesses, regardless it is a brick-and-mortar model or eShop concept, customer service is the evergreen topic which all organizations are talking about to retain happy customers.
Do you want to...
But very often...
I understand how you feel, because this was how I felt too.
That is how I collated useful eBooks to share more with you...
You may also access to the other link for coaching related eBooks for your reading.